We are pleased to announce that Tweed Shire Council, the largest council on the north coast of New South Wales, Australia, signed a three-year contract with PRIME BPM Software to enhance operational efficiency and drive process transformation across its organisation. This strategic partnership underscores the Council’s commitment to optimising processes, achieving cost & time savings, and delivering exceptional services to the community.
PRIME BPM’s intuitive platform provides a clear visual representation of current and future processes, enabling effective process analysis and optimisation. PRIME BPM Software’s extensive training programs will empower Council staff to become proficient in BPM concepts, fostering a culture of continuous improvement.
“We’re excited about implementing formal business process management in Council. PRIME BPM will enable us to map, analyse, store and enhance our processes using best practice methods. The system will support the development and capture of new processes during our digital transformation and empower us to carefully manage and evolve our processes over time.” – Robbie Lashand, Coordinator Information Technology, Tweed Shire Council
The partnership addresses Tweed Shire Council’s key concern of ensuring that all users understand the full capabilities of PRIME BPM Software. Training sessions and ongoing support will ensure that staff are equipped to maximize the benefits of the software, driving sustained process transformation and growth.
“We are excited to collaborate with Tweed Shire Council on this journey toward council transformation and process improvement, to achieve their strategic goals, optimise processes, and improve service delivery to the community.” said Mark Khabe, Co-Founder of PRIME BPM
ABOUT TWEED SHIRE COUNCIL
Tweed Shire Council is the largest council on the north coast of New South Wales, Australia. Covering an area of 1300 square kilometres, the Tweed adjoins the local government areas of Byron, Lismore, Kyogle, Scenic Rim and Gold Coast, with the NSW–Queensland border to its north where it divides the twin towns of Tweed Heads and Coolangatta. Council is the largest employer in the Tweed with a workforce of more than 750 employees across a wide range of professions. Through a budget of about $256 million, Council delivers more than 50 services to 41,500 ratepayers and almost 100,000 residents who call the Tweed home.
ABOUT PRIME BPM
PRIME BPM is an end-to-end Business Process Management organisation, that supports customers through its wide portfolio of products and services, including PRIME BPM Software, BPM Training, and Fixed Cost Process Mapping Services. PRIME BPM’s cloud-based Business Process Management Software is designed for both business users and business process experts. With its intuitive and user-friendly interface, individuals can easily and accurately map, analyse, improve, and automate business processes. PRIME BPM has over a decade of experience in transforming leading public and private sector organisations, including Pfizer, Airbus, Coca-Cola, CBRE, Vodafone, Flight Centre, Rolls Royce, and many others. ABOUT PRIME BPM