Skip to main content

Accelerate Your Council Transformation Journey

Access Pre-Built Australian Council
Best Practice Process Libraries

With Ready-to-use Best Practice Process Libraries/Architecture/Hierarchy designed with Australian Councils, for Australian Councils, leapfrog directly into process mapping and improvement. Save months of effort in building Process Libraries from scratch and accelerate your process excellence.

200+ Libraries | 2,500+ Processes

Workplace Health and Safety Road Operations Infrastructure Maintenance Services Asset Management and Maintenance Library Services Community Services Parks and Recreational Maintenance Corporate Services Water Management Waste Water Management Corporate Governance and Audit Fire Services Office of the CEO Human Services Many More...

Trusted By

Why Your Council Needs a Business Process Library

A Business Process Library is a list of processes that define the activities of a given team or business unit, such as Corporate Services, Public Works, and more. Capturing this information empowers your council to:

Get clarity on all processes across the business executed on a day-to-day basis

Define the scope of your business processes

Pinpoint priority processes
for mapping, analysis and improvement

Gain a helicopter view of your operations, ensuring transparency

Understand process interactions and uncover gaps in efficiency.

Can you Start Mapping your Processes Without a Process Library?
Watch the video to understand.

Accelerate Council Efficiency with the Pre-Built Best Practice Process Libraries

Developed in collaboration with leading council and local government organisations, Australian Councils Best Practice Process Libraries empower you to save substantial time, effort, and costs by eliminating the need to build your own process libraries from scratch. Focus on what truly matters-optimising and improving your operations-and accelerate your process excellence journey with our ready-to-use, pre-designed libraries.

200+ Library Groups Available

Workplace Health and Safety

Road Operations

Infrastructure Maintenance Services

Asset Management and Maintenance

Library Services

Community Services

Parks and Recreational Maintenance

Corporate Services

Water Management

Waste Water Management

Corporate Governance and Audit

Fire Services

Office of the CEO

Human Services

Many More...

Click Here to View Australian Council Best Practice Process Library Sample

Building Libraries vs Ready-Made Best Practice Process Libraries
A Cost and Effort Comparison

Building a Library from Scratch

Creating a process library demands significant time and investment.

Information Gathering:

  • 2-3 hours of effort.
  • 4+ resources.
  • Total 10 hours on average.

Investment

A council typically has 100-115 process libraries*. Building this equates to:

Using Internal resources

  • 1,150 hours of effort.
  • $89,700 in costs.

Hiring Consultants

  • Up to $103,000 in cost.
  • Plus, the hidden costs of taking staff away from their daily tasks.

Ready-to-Use Best Practice Process Library

The pre-built libraries help you save substantial cost and effort.

Time and Cost Savings:

  • 12-18 months of effort.
  • Over 1,000 hours of staff time.
  • Between $45K-$150K in salary and consulting fees.

Get straight to work on process prioritisation and mapping and drive your Continuous Improvement efforts.

Note: * As identified with our experience of working with leading councils.

Australian Councils: Real-Life Success Stories

Dive into the stories of how these leading Australian Councils optimised operations and transformed citizen services delivery.

Testimonial

Watch Ballina Shire Council’s Journey to Business Excellence

Hear first-hand from Ballina Shire Council how it tackled process challenges, streamlined workflows, and aligned operations with organisational goals to achieve business excellence.

Our Approach to Building the Best Practice Process Libraries

The Australian Council Best Practice Process Libraries are built on 15 years of real-world experience of working collaboratively with councils and local governments globally. These libraries combine insights gained from:

Hands-on implementations

Active participation in industry bodies and reference groups

Extensive research

These ready-to-use libraries bring together proven solutions from real-world deployments, designed to empower you to save time, money, and effort.

What Council Leaders Are Saying

"Our organisation’s approach to business excellence wasn’t going to be able to go any further if we didn’t have PRIME BPM tool to help us."

Kelly Brown,
Director Corporate and Community, Ballina Shire Council

"PRIME BPM will support the development and capture of new processes during our digital transformation and empower us to carefully manage and evolve our processes over time."

Robbie Lashand,
Coordinator Information Technology, Tweed Shire Council

"The capabilities provided by PRIME BPM will complement our Digital Transformation program and provide us with an ongoing business process management capability to drive sustainable process improvement across the organisation."

Mitch Miller,
CIO, Redland City Council

"PRIME BPM’s innovative capabilities will support us in enhancing our workflows, empowering our team, and drive meaningful progress to deliver exceptional services and value to our community."

Jason Whiteaker,
CEO, Shire of Mundaring

"PRIME is an intuitive product that best fit our needs. Our decision to adopt PRIME was also based on the service we received from the team, they took the time to understand our needs, were flexible with offerings provided and provided a sound onboarding experience."

Dane Hamilton,
CIO, Shoalhaven City Council

"PRIME BPM’s intuitive interface and powerful capabilities perfectly complement our commitment to streamline business processes, paving the way for enhanced Operational Efficiency and Excellence."

Paul Fendley,
Executive Manager – Transformation, Assets & Information, Fraser Coast

Access the
Australian Council Best Practice Process Libraries.