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SUCCESS STORIES

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The City of Kawartha Lakes’ Journey Towards Municipal Excellence

Discover how the City of Kawartha Lakes transformed its municipal services by streamlining processes through BPM. Hear from Brenda Stonehouse, Strategy and Innovation Manager, and Sara Beukeboom, Director of Corporate Services, as they share the challenges they faced, the strategies they implemented to overcome obstacles, and how they achieved key objectives like driving operational efficiency, improving succession planning, and enhancing citizen services.

Leading Consulting Organisation’s Journey to Project Delivery Excellence

Embark on a deep dive into consulting organisation Avec’s success story of transforming its project delivery. Join MD Dennis Grant and Senior Analyst Kat Lambert as they candidly discuss the challenges encountered during the organisation’s rapid growth. Discover the pivotal role played by PRIME BPM in overcoming these obstacles, resulting in improved project turnaround times, elevated client engagement, streamlined review and approval processes, and an extension of client relationships.

Flight Centre Team Shares Business Process Improvement Course Feedback

Hear what Flight Centre employees have to say about PRIME BPM’s 3-Day Business Process Improvement Course. Get to know how the course participants benefitted from the practical and interactive course.

Check Out Ballina Shire Council’s Story Of Business Excellence Success

The business excellence journey of Ballina Shire Council commenced 10 years ago with a culture of change that has grown since the adoption of PRIME BPM. Listen to how PRIME has filled a gap in Ballina Shire Council’s process improvement methodology and has helped in driving its business excellence journey.

See How MYOB Is Leading Through Change

Customer success is our success! Check out how PRIME BPM proved instrumental in helping MYOB in its Change Management journey. Right from identifying where to start and target improvement efforts to effectively eliminating waste and process bottlenecks, PRIME BPM ensured MYOB realised maximum benefits from the improvement journey.

Powering Continuous Improvement For One Of The Largest Philippines Life Insurers

See how PRIME BPM helped the first Filipino life insurance company, Insular Life, achieve their business goals of being efficient, future ready, agile and customer centric. Hear from the team how their business improvement efforts resulted in benefits, such as better resource utilisation, knowledge management and collaboration, leading to savings of up to USD 7 million annually.

CASE STUDIES

Looking to grow your business? Check out how these leaders are succeeding with PRIME BPM.

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