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PRIME BPM CUSTOMERS

COMMITTED TO CUSTOMER SUCCESS

At PRIME BPM, we are Fanatical about Customer Success. With our best-in-class BPM solution and services, we empower our clients across industries to solve their complex business problems and tap into transformative growth opportunities.

ACCELERATE YOUR GROWTH JOURNEY

PRIME BPM has been ensuring BPM success since 2005 and has enabled hundreds of
leading organisations to do more with less and achieve their business goals.

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Years of Experience

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Successful BPM Deployments

Watch Our Customer Experience Story

SUCCESS STORIES

Looking to grow your business? Check out how these leaders are succeeding with PRIME BPM.

Driving Municipal Excellence

Explore the story of how the City of Kawartha Lakes overcame challenges of fragmented processes and manual workflows that impacted its operations and service delivery by effectively managing its processes. With a recommendation from the neighbouring County of Peterborough, the city implemented PRIME BPM software, achieving significant results—from improved operational efficiency to optimized resource management and enhanced service delivery for its citizens.

The Australian Council's Journey to Time and Cost ROI

Experience firsthand the impact of process improvement as this local council showcases remarkable measurable results, from waste reduction to increased time and cost savings through the transformation of a single process. Learn how this council turned one process into a powerhouse of efficiency and savings, laying the groundwork for scaling future projects and accelerating the journey towards process excellence.

Elevating Consulting Service Delivery

Dive into the journey of how consulting company Avec took its product delivery to the next level with PRIME BPM. Explore how Avec has seamlessly integrated PRIME BPM for internal process management and streamlining project delivery to clients. Uncover the array of benefits, from accelerated client turnaround time to the streamlined review and approval processes, ultimately contributing to extended client longevity.

Transforming Municipal Services

Through the power of business process management, Peterborough County has successfully eliminated inefficiencies, gained valuable insights for decision-making, and achieved measurable outcomes like reduced wait times, cost savings, and effective knowledge management. Check out their transformation story

Successful Organisational Restructure through Process Improvement

Read on to know how the government agency successfully carried out restructuring initiative, while also transforming the organisational capabilities to embrace digital technologies.

MYOB boosts customer experience

Complete transparency across its business processes has helped MYOB transform customer service experience and improve productivity.

Ballina Shire Council improves efficiency and transparency

Read on to know how this local council was able to fast-track and support its business excellence journey by choosing PRIME BPM software, as well as fixed cost process mapping service.

Regional Council creates a culture of continuous improvement

Streamlined processes and a 360-degree operational visibility has helped the Victorian Regional Council to significantly improve productivity and efficiency and establish a culture of continuous improvement.

Moving Towards Future-Ready Insurance Operations

Check out how this Philippines-based insurance company is using Business Process Management to support its vision of being a future-ready, agile and customer-centric business.

INDUSTRIES WE
SERVE

With best-in-class methodology, PRIME BPM offers end-to-end solutions to address the challenges and meet the unique business requirements of diverse industries.
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BFSI

Ensure clarity and efficiency of business processes and stay ahead of the competition.

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Government

Streamline business operations and gain transparency to transform public services processes.

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Telecommunication

Gain the much-needed agility and transparency to thrive in the turbulent business environment.

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Education

With process transparency, streamline student experience and address administrative challenges.

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Logistics & Transport

Effectively manage supply chains with end-to-end business process visibility.

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Healthcare/ Aged Care

Keep up with compliance requirements and improve patient care with PRIME BPM.

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Retail

Power your retail strategy with the insights to achieve your goals and gain a competitive advantage.

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Utilities-Gas/Water/Power

Gain end-to-end process transparency and address your key utilities industry challenges.

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Construction

Avoid budget overruns and ensure effective resource utilisation with PRIME BPM.

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ICT

From timely project execution to risk mitigation, address your major ICT concerns.

TRUSTED BY

Adobe
Airbus
Airtel
APOTEX
asciano
Australian Government
BMA
Ballina Shire Council
AXA
CBRE
Capital Insurance Group
Brisbane City Council
Flight Centre
Deakin University
CocaCola
HP
Great South Bank
GMHBA
GEELONG
Mantra Group
KBR
InLife
Patrick
NSW Government
myob
Queensland
Pfizer
PDEx
Sydney Airport
seqwater
Rolls Royce
Vodafone
Vocus
UNSW
University of Tasmania

PRODUCTS AND SERVICES

BPM Software

Easily and accurately Map, Analyse, Improve and Automate your business process with PRIME BPM, a powerful cloud-based Business Process Management software.

BPM Education

Take your Business Process Improvement/ Process Mapping skills to the next level with our specialised Business Process Management programs.

Process Mapping Services

Get access to high-quality, standardised process maps created by experts at lesser cost with shorter delivery time.

CONTACT PRIME BPM

APAC

Level 9, 123 Albert Street,
Brisbane City, QLD 4000, Australia

+61 2 8550 2474

North America

1700 Post Oak Boulevard, 2 BLVD Place Suite 600, Houston, TX 77056, United States

+1 737 245 7589

EUROPE

8 Clanwilliam Square, Grand Canal Quay, Dublin 2, D02PF75, IRELAND

+353 1 575 7899
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