Program Overview
Who Should Watch?
Professionals in the education sector responsible for:
- Mapping and improving processes
- Leading or undertaking digital transformation initiatives
- Managing compliance and risk in educational operations
- Overseeing system implementation projects
- Implementing process automation
- Streamlining operations to enhance student, staff and faculty experiences
- Driving Continuous Improvement Projects
What will you achieve?
Upon completing this course, you will be able to:
- Map and document processes with precision and consistency
- Identify and eliminate inefficiencies and bottlenecks in workflows
- Gain clarity into roles and responsibilities across departments
- Understand decisions, rules, events, and tasks
- Classify and map processes at the appropriate level
- Build standardised process maps across all departments
Key Highlights
Highlights of the course:
- A step-by-step roadmap to map, analyse, and optimise operations within the education industry
- Learn best practices to ensure accurate documentation supporting process automation and transformation initiatives
- Gain insights drawn from working with leading educational institutions globally
- Receive a recognised process mapping certification
Course Highlights
2,500+
Participants so far
300+
Course Delivered
200+
Organisations Trained
Trusted By
Learn from a BPM Expert
Poonam Premji
Customer Success Manager, PRIME BPM
Poonam is a seasoned Customer Success Manager at PRIME with over 16 years of experience in Business Process Mapping and Analysis across diverse industries. She holds a Black Belt in Lean Six Sigma and has delivered comprehensive training in Business Process Mapping, as well as White and Yellow Belt Lean Six Sigma for leading organisations.
At PRIME, Poonam is dedicated to guiding customers through their Business Process Management (BPM) and Continuous Improvement journeys. She has extensive experience working with the educational industry, helping organisations enhance their process maturity and operational efficiency through BPM.
With a deep understanding of the unique challenges faced by educational institutes, Poonam is passionate about helping them streamline processes and drive success.