elearning - PRIME BPM

BPM Foundations and Process
Mapping Course

Developed by BPM Industry Experts

4.5 (Read course reviews)

What will you achieve?

Upon completion of the course you can:

Map processes using global BPMN standards
Review and quality assure process maps
Establish process mapping standards
Establish process mapping rules

Source appropriate process information
Conduct quality process interview and workshops
Identify priority processes for improvement
Record process and task attributes

Who should attend?

This course is ideal for those who:

Map process for their organisation
Gather data for process analysis & improvement
Quality assure business process maps

Set process mapping standards
Are establishing or leading a process mapping team
Set process mapping symbols and rules

Course Overview

Master the basics of Business Process Management (BPM) and learn the essentials of process mapping with this highly interactive online course. Through 16 hours of curriculum including concept based learning videos and practical exercises, take your process mapping skills to the next level and power your process improvement and efficiency. Highly reviewed and rated by BPM professionals, the course has been developed by BPM experts with over 20 years of experience of training hundreds of leading organisations and techniques gathered from over 200+ successful BPM deployments.

Course Highlights

4 Hours On-Demand concept based learning videos + 12 Hours’ worth 17 Practical Exercises
Designed to focus on your current challenges in BPM projects
Good blend of practice and theory
Access to advanced BPM tool to apply the concepts learned
Get Professional Certification for Process Mapping
Concepts based on learnings from over 200+ successful BPM implementations
Tried and tested techniques relevant to any industry
Downloadable Workbooks and Cheatsheets
Curriculum developed by BPM experts with 20+ years’ experience of working with leading organisations, such as GE, Rolls Royce, Sanofi , Vodafone, Pfizer, Coca-Cola, CBRE, AXA and many local/state and federal government agencies

Course Topics

What is a business process?
Why manage business processes?
Why do process mapping initiatives fail? Watch sample session
Centralized Vs Decentralized process mapping teams
The PRIME Circle of Excellence Watch sample session
Identifying Process Stakeholders
Business Process Management Methodologies (Lean, Six Sigma, BPM)

What is a process architecture?
Functional Process Architecture Vs Value Chain
How to conduct a workshop to gather process library information
Building an effective process library
Identifying priority processes for a mapping initiative
Scoping your process mapping initiative

Interview vs workshop vs brainstorming sessions for information gathering
Identification of the right stakeholders
Sourcing accurate and appropriate process information
Process interview preparation
Do’s and dont’s of process interviews
Scoping your workshops, interviews, and brainstorming sessions

Introduction to Business Process Modeling Notation (BPMN)
BPMN 1.2 vs BPMN 2.0
BPMN Basic and Advanced symbols and its meaning
Business process mapping rules
Business Process Mapping Do’s and Don’ts
Effective use of BPMN to depict appropriate business scenarios

Preparing for a process interview/workshop
Conducting an effective process, interview and workshop
Gathering process approvals and confirmations
Effectively gathering surrounding process information such as business rules, KPIs, risks, task attributes, etc
Customer Journey Mapping

Course Exercises

Identify your top three business processes for review.
Identify the core objectives of your Process Mapping initiative.
Identify Project Risks
Identify your process stakeholders.
Create a high-level process architecture for your organisation.
Build a business process library for a value chain or an organisation unit
Identify priority processes for improvement.
Identify process interview/workshop participants.
Establish your process interview scope
Identify inaccuracies
Build a process description to a process map
Conduct a Process Interview
Build a business process map
Record process and task attributes
Build your end-to-end process journey map.

5000+

Participants

500+

Courses Delivered

200+

Organisations Trained

Feedback

4.5

Reviews

Trisha Lee, Water Corporation I

a month ago

The instructor was very knowledgeable and did an excellent job.

Anusuyah Bai, Water Corporation

a month ago

I wish the instructor is part of our Team!

Shannon Ford, Water Corporation

a month ago

Sessions were genuinely valuable

Joel Muir, QLD Treasury

a month ago

Overall excellent Course!

Adam Sansom, QLD Treasury

a month ago

The course experience was very good!

Trish West, Water Cooperation

a month ago

There was an excellent balance of theory and practical.

Tanya Brain, Westfund

a month ago

The Course was very good with a lot of information

Bianca Hemmy, Westfund

a month ago

I wish I knew as much about any topic as the instructor does about BPM

Farshid Momen, Dear Watson

a month ago

The presenter was lucid. The training material was clear and concise.

Enroll Now

4 Hours Concept Learning
17 Exercises (12 Hours)
Downloadable Resources
60 Days Access
Certificate of Completion
Multi-device Compatibility
Last updated 05/2022
English

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BPM Foundations and Process Mapping Course

Developed by BPM Industry Experts

4.5

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.st0{fill:none;stroke:#183555;stroke-width:0.7;stroke-miterlimit:10;} .st1{fill:#183555;} Course Overview

Course Highlights

.st0{fill:none;stroke:#183555;stroke-width:0.7;stroke-miterlimit:10;} .st1{fill:#183555;} #Layer_1{width:32px;} Course Topics

Module 1: BPM Foundation Concepts

Module 2: Process Architecture/ Library/ Taxonomy/ Hierarchy

Module 3: Effective Information Gathering Techniques

Module 4: Business Process Modeling Notation (BPMN)

Module 5: Business Process Interviewing and Governance

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Trisha Lee, Water Corporation I

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Farshid Momen, Dear Watson

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BPM Foundations and Process
Mapping Course

Course Overview

Course Topics

Course Exercises