Use the globally recognised language and latest version of Business Process Modelling Notation (BPMN) to map your processes.

Assign roles from the prepopulated Roles Repository to the lanes in your process map to define which tasks are performed by which role.

Assign Systems from the prepopulated System Repository to the tasks in your process map to define the systems used as part of a task.

Assign Documents from the prepopulated Document Repository to the tasks in your process map to define the documents used as part of a task.

Link documents in the process map to the original document in your Document Management System (DMS) or Share point.

Use the inbuilt process mapping guidelines to create accurate and consistent process maps.

Ensure only one person at a time edits the process map with the map locking functionality.

Every version of the process is recorded, detailing the relevant changes made and the identity of the person who made the changes.

Capture business rules and assign these against the process.

Capture KPI details, including the KPI rational and the performance range against the process.

Capture role names against tasks indicating which role is Responsible, Accountable and which role is to be Consulted and Informed in relation to task changes.

Capture compliance details with due dates and the person responsible to achieve compliance.

Capture the type of task (Business Value Add, Customer Value Add, Non-Value Add) and the time taken to perform the task.

Against each task capture step-by-step work instructions including screenshots.

Understand the percentage value provided by each process to the business and customer. Also, understand the percentage of non-value-added activities performed by each process.

Understand how many hours annually are spent performing business, customer and non-value-added activities.

Understand the annual cost incurred to perform business, customer and non-value-added activities.

Understand and compare your process efficiency with the industry efficiency benchmark.

Compare processes from different business areas to identify standardisation opportunities

Compare a new version of the process with the old version to understand the changes made and the benefits realised.

Simulate processes to understand the impact and benefits of each solution before committing to the change.

Track the creation and implementation of improvements. See the percentage completion per improvement and check its status: completed, in progress, rejected or approved.

Send all improvement ideas for approval prior to initiating the work.

Create work packages and tasks to be completed against each approved improvement.

Assign improvement tasks to users.

Track tasks and work package status to understand the progress of percentage completion.

Each employee in the organisation can view process maps and their associated information (as per predefined security permissions).

Employees suggest improvements directly against processes.

If the recipient does not have a login to PRIME, simply export

Simply print the process map and take it to your next meeting.

Send a process to multiple approvers either in parallel or sequentially.

View the process which is pending for approval.

Make comments against the process map or tasks to request changes.

Make comments against process attributes such as business rules, KPI, issues, compliance.

Select which part of the process are you approving and approve or reject process maps.

At a glance view all the comments made against a process, task and attributes.

See the process map with or without comments and make the relevant changes before resubmitting it for approval.

Publish approved processes to the rest of the organisation to view, follow and comment.

Report templates can be customised to suit organisational standards.

Consolidate all process-relevant information and display it in a process report to suit organisational standards.

Create a report PDF, Word or Excel format.

PRIME BPM generates a Simulation Report, Process Improvement Report, Impact Analysis Report and many more.

Consolidates all the work instructions against each task and combines these into a SOP to suit organisational requirements.

Users can turn on /off the notifications as per organisational needs and policies.

When the process is approved or rejected, targeted users receive notifications.

Set an alert to notify targeted users that a process is due for review.

Set an alert to notify the responsible person that a compliance matter is due.

Set turnaround alerts to notify the process owner that an improvement approval is pending.

When an improvement task is overdue, causing overall delay, the process owner is alerted via notification. PRIME BPM generates a Simulation Report, Process Improvement Report, Impact Analysis Report and many more…

The tool offers many alerts, ensuring the accuracy of information recorded.

Users can define additional attributes at the process and task level.

Administrators set and manage the user details and the rights to perform activities inside the tool.

Users can be assigned to a particular process, selection of processes and/or to functions.

Notification content is customisable to suit the activity.

Organisation related information is used within various processes and tasks.

All account and license details are maintained for auditing purposes.