A Gartner-Ranked Global Leader in BPM

AI-powered Business Process Management Software

Accelerate your process improvement with PRIME BPM—an AI-powered, mobile-ready tool built for fast, measurable impact.

No technical skills needed—built-in BPM methodology guides every step
Reduce process mapping time by 90% with instant Excel/image-to-BPMN conversion
Access 200+ best-practice process maps across HR, Finance, IT & more
Drive decisions with automated analysis, simulation, and impact assessment

TRUSTED BY INDUSTRY LEADERS

Here's how PRIME BPM can help you

Simplified Mapping

Create process maps from Excel in minutes
Turn images & flowcharts into BPMN compliant maps with AI in minutes
Access 200+ best-practice maps across key functions
Identify high-ROI processes in one click
Drag & drop to map from scratch—no expertise required

Automated Analytics

One-click insights on cost, time, efficiency, and value-add
Make data-driven decisions—reassign tasks and budgets, remove systems, and more
Simulate future scenarios to test what works best

Fact-based Improvement

Measure process change impact on cost, efficiency, and service before implementation
Set performance goals by integrating KPIs into your processes
Drive adoption with automated notifications and acknowledgements

Collaboration and Continuous Improvement

Centralised access to latest processes for all stakeholders
Collaborate with in-process comments, approvals, and suggestions
Assign audit owners and set review cycles for every process

Success Stories

Improving ROI on automation (14 markets, 1 process, 15 historic variations)
Increased productivity and speed of creation
Enabling sustainability of operations.

280 hours of staff time saved by automating a highly manual process.
Reallocation of $850k in operational savings.
Reduced wait time and significantly enhanced citizen services.

Potential 57% of time reduction and 60% cost savings identified for a single process
26 Process Libraries created across a wide range of departments
Standardised processes reducing volume of errors and increasing efficiency

More than USD 7 million estimated annual savings for ongoing projects
30% reduction in manpower from the service team reorganisation project
Time required for mapping exercise reduced from 1 week to just 3 hours.

Created a culture of customer-focused continuous improvement.
Standardisation and consistency in every repeatable process.
Clarity in roles and responsibilities within the organisation.

60% reduction in approval time through real-time stakeholder engagement
Fast-tracked new customer onboarding
Tangible savings for client projects

PRIME BPM FEATURES

Best Practice Process Library

Use a readymade APQC best practice process library to kickstart your initiative or use it as a gap analysis.

Develop Process Library

Easy drag and drop functionality to create your process library – your hierarchy of business processes.

Assign Process Properties

Simply assign high level process properties from the drop-down menus.

Process Map using BPMN 2.0

Use the globally recognised language and latest version of Business Process Modelling Notation (BPMN) to map your processes.

AI Process Mapping Bot

With the built-in AI bot, HAPPI, quickly convert your inconsistent process maps, flowcharts, process diagrams stored in any format—PPT, PNG, JPEG, PDF, and more—to digital, editable BPMN-compliant process maps.

Roles Repository

Assign roles from the prepopulated Roles Repository to the lanes in your process map to define which tasks are performed by which role.

Business Rules

Capture business rules and assign these against the process.

Key Performance Indicators

Capture KPI details, including the KPI rational and the performance range against the process.

RACI

Capture role names against tasks indicating which role is Responsible, Accountable and which role is to be Consulted and Informed in relation to task changes.

Value Analysis

Understand the percentage value provided by each process to the business and customer. Also, understand the percentage of non-value-added activities performed by each process.

Time Analysis

Understand how many hours annually are spent performing business, customer and non-value-added activities.

Cost Analysis

Understand the annual cost incurred to perform business, customer and non-value-added activities.

Process Simulation

Simulate processes to understand the impact and benefits of each solution before committing to the change.

Improvement Tracking Dashboard

Track the creation and implementation of improvements. See the percentage completion per improvement and check its status: completed, in progress, rejected or approved.

Improvement Approvals

Send all improvement ideas for approval prior to initiating the work.

View All Features

AWARD-WINNING BPM SOFTWARE

Trusted by Thousands. Recognized by Experts.

PRIME BPM has earned recognition from leading analyst and review platforms including Gartner, Capterra, Software Advice, CompareCamp, GetApp, and FinancesOnline for its innovation, user-friendly design, and outstanding customer satisfaction.

Join the growing community of organizations that rely on PRIME BPM to streamline processes and accelerate business transformation.

What our customers say

Very easy to use and great features

“Helped me to distinguish the processes that are inefficient and could be improved, removed or automated with a system solution.”

Vanessa S
Business Analyst, MMSG

An easy to use software.

“You can allow many editors to follow the same methodology which is agreed to by the organisation and continue to develop from there.”

Renee S
Temporary Special Project Officer, Scenic Rim Council

A great software system to process map.

“The Analyser Tool provides process mappers with the reality check when it comes to the process, it highlights non-value adding activities, time and value of each process.”