We are thrilled to announce that Human Employment and Resource Training (HEART)/National Service Training Agency (NSTA) Trust, the leading Human Development Agency in Technical Vocational Education and Training (TVET) has signed a 2-year contract with PRIME BPM Software to spearhead their journey towards operational excellence.
The Trust is facing challenges related to enterprise-wide process management and change management. They lack visibility into processes and have limited resources to advance business process improvement objectives. To address these challenges, the Trust needs a robust business process management solution that provides a single source of truth for processes, facilitates collaboration, drives continuous improvement, and ensures effective process governance.
Following a comprehensive assessment of BPM Solutions, PRIME BPM Software emerged as the ideal solution due to its robust process mapping functionalities, user-friendly interface, and ability to scale with organisational needs.
“We are thrilled to announce our partnership with PRIME BPM and the integration of their platform within our Process Management Portfolio,” said Andre Riley, Senior Manager-Organisational Systems and Processes, HEART/NSTA Trust. With our renewed focus on operational excellence business processes and systems are optimised to achieve better results through quality., This software will play a key role in unlocking the Organisation’s process management capabilities to enhance collaboration and improve the definition, management, and measurement of our processes.”
HEART/NSTA Trust’s team of Lean Six Sigma certified professionals can streamline their process management efforts, improve process maturity, and enhance collaboration across the organization by leveraging PRIME BPM Software that aligns perfectly with their ambitious goals.
“The HEART/NSTA Trust decision to partner with PRIME BPM underscores our shared commitment to driving operational excellence and fostering continuous improvement. We are excited to support HEART Jamaica on their journey to streamline processes, enhance visibility, and drive organisational success.” – Mark Khabe, Co-Founder of PRIME BPM
ABOUT HEART
The HEART/NSTA Trust, formerly the HEART Trust/NTA, was established in 1982 in response to the persistent problems of unemployment, a shortage of skilled workers, and the loss of productive middle-class citizens from Jamaica. The Trust was created to address these challenges by providing technical and vocational training to individuals, creating employment opportunities for trainees, helping people find jobs in Jamaica, and financially supporting those who needed help starting their businesses after training.
In 2019, the Trust merged with the: Apprenticeship Board, National Youth Service (NYS), and the Jamaican Foundation for Lifelong Learning (JFLL). Since its inception, the Trust has been and continues to be a driving force behind Jamaica’s economic and social development, improving human capital and productivity across the country.
ABOUT PRIME BPM
Established in 2005, PRIME BPM is an end-to-end Business Process Management organisation, that supports customers through its wide portfolio of products and services, including PRIME BPM Software, BPM Training, and Fixed Cost Process Mapping Services. PRIME BPM’s cloud-based Business Process Management Software is designed for both business users and business process experts. With its intuitive and user-friendly interface, individuals can easily and accurately map, analyse, improve, and automate business processes. PRIME BPM has over a decade of experience in transforming leading public and private sector organisations, including Pfizer, Airbus, Coca-Cola, CBRE, Vodafone, Flight Centre, Rolls Royce, and many others.