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Tag: business process management

6 Key Trends Set to Define Business Process Management (BPM) in 2024 and Beyond

As we enter into 2024, the BPM market continues to expand and evolve in line with the changing needs of organisations.

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Navigating Business Process Automation: A Strategic Approach

As our business world becomes increasingly digital, the need for Business Process Automation (BPA) is becoming more pronounced than ever before. Business Process Automation holds the promise of automating repetitive tasks, reducing manual labour, minimising errors and rework, and driving productivity and efficiency to new heights.

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10 Best Practices for Highly Successful Business Process Management Projects

While organisations set out on their business process management (BPM) journeys with many objectives, from driving organisational transparency to productivity enhancement to digital transformation, many fall short in achieving their...

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5 ways Business Process Management can power your customer service

Given the emergence of digital technologies, customer expectations are evolving rapidly. It’s imperative for organisations to keep pace with ever-evolving expectations to maintain their market position and ensure profitability. So much so that customer service is the key differentiator that sets successful organisations apart.

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Are you Making These Process Mapping Mistakes?

Process mapping is the first critical step in your process improvement journey. It provides insights into key metrics, such as process duration, delay, execution time, bottlenecks, etc., to give a clear picture of what is working and what needs to be improved. Much of your process improvement success depends on the quality and effectiveness of your process maps.

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5 Current Trends shaping Business Process Management

While BPM has been around for decades, a revolution is currently brewing in space. Traditionally considered a technology only for large businesses with huge budgets, the technology is now emerging as a necessity for organisations of all sizes. Riding on the back of digital transformation and the emerging wave of low-code, no-code software, BPM is witnessing some definite trends. 

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