Top 5 BPM Software in Australia: Features and Benefits

With organisations constantly seeking ways to enhance operational efficiency, do more with less, and ensure regulatory compliance, Business Process Management (BPM) is gaining relevance across the world.

Australia’s BPM market is also experiencing remarkable growth. Studies indicate that the market was valued at USD 318.9 million in 2023 and has gained significant momentum, reaching USD 849.1 million in 2024. With a projected compound annual growth rate (CAGR) of 22.7% from 2025 to 2030, the market is set to soar to USD 2,873.5 million by 2030.

As businesses accelerate their digital transformation journeys, the adoption of BPM is expected to rise further. BPM software is no longer just a nice-to-have—it has become an essential tool for driving efficiency, compliance, and business agility in the Australian market.

However, with a wide array of BPM solutions available, selecting the right-fit software is crucial. Making an informed choice requires a deep understanding of organisational needs, process complexity, and technological capabilities.

In this blog, we’ll guide you through the key factors to consider when choosing BPM software and highlight the top five BPM solutions in Australia, showcasing their unique features, benefits, and suitability for different business needs.

How to Choose the Right BPM Software for Your Business

Selecting the best Business Process Management (BPM) software for your organisation requires careful evaluation of several factors. As there is no one-size-fits all solution, businesses need to ensure that their choice aligns with their specific needs, operational complexity, and long-term growth plans. Here’s a step-by-step guide to help you choose the right BPM software:

1. Assess Your Business Needs and Process Complexity

The most successful implementations start with a thorough assessment of existing workflows, identifying pain points, and understanding the complexity of processes.

Consider:

• Are your current workflows simple, repetitive, or highly complex?
• What are your short-term and long-term goals with implementing BPM?
• Is your business undergoing digital transformation, and do you require AI-powered BPM software?

2. Evaluate Key Features and Functionalities

The right BPM software should offer features that align with your business objectives. Some of the essential features to look for include:

Process Mapping – In Australia, process modelling emerged as the largest revenue-generating BPM segment in 2024, underscoring its critical role in business transformation. A powerful BPM tool includes a robust modelling module that enables businesses to easily map current-state processes, understand pain points, develop future-state processes, simulate them to choose from the best what-if scenarios. Look for software that comes with built-in BPMN to ensure standardised and comprehensive process documentation.

Process Analytics – The tool should be able to share one-click insights on process time, cost, efficiency and value.

User-Friendly Interface & No-Code/Low-Code Capabilities – Allows non-technical/ business users to work with process specialists to ensure the best output in line with organisational requirements.

Governance, Risk and Compliance: Should be embedded with sophisticated governance, risk and compliance features to help organisations stay ahead of ever-evolving regulations.

Collaboration Tools – Advanced collaboration features are key to ensure seamless communication across teams and departments and enables teams to suggest improvement directly against processes to drive continuous improvement.

3. Budget Considerations and Cost-Effectiveness

BPM software comes with varying pricing models, including subscription-based (SaaS), on-premise licensing, and pay-per-user plans. When considering costs, evaluate:

• Initial implementation and setup costs
• Ongoing subscription/licensing fees
• Customisation and add-on feature expenses
• Long-term return on investment (ROI)

It’s key to view BPM investment through the lens of strategic value creation.

4. Integration Capabilities

Integration capabilities have become non-negotiable in today’s interconnected business environment. The ideal BPM solution must seamlessly connect with existing enterprise systems, from legacy applications to modern cloud services. Ensure the BPM software integrates seamlessly with:

• Enterprise Resource Planning (ERP) systems
• Customer Relationship Management (CRM) tools
• Collaboration & Productivity Software
• Accounting and Financial Platforms

5. Training and Support

The human element of BPM implementation cannot be overstated. The most sophisticated solution will fail without proper support, training, and change management. It’s key to look beyond technical specifications to evaluate the vendor’s support ecosystem, training resources, and implementation methodology.

Training & Onboarding Support – Does the provider offer comprehensive training, tutorials, or guided onboarding?

Customer Support Services – Is there 24/7 technical support, chat assistance, and a dedicated customer success manager?

Choosing a BPM tool with strong training and support ensures a seamless transition and effective adoption across teams.

Top 5 BPM Software in Australia

1. PRIME BPM
PRIME BPM stands out as a leading Australian-developed Business Process Management solution, headquartered in Brisbane with a strong presence across Asia-Pacific, North America and Europe. An AI-powered, plug-and-play BPM software, PRIME BPM allows business users and process experts to work collaboratively to map, analyse, improve and monitor their processes.

PRIME BPM works closely with its many Australian customers to address region-specific challenges, such as CPS 230 implementation, TechnologyOne SaaS ERP migration, and more. Key Australian customers include Pfizer APAC, Great Southern Bank, Flight Centre, and many more.

PRIME BPM also works with several Australian Councils, such as Ballina Shire Council, Tweed Shire Council, Shoalhaven City Council, Fraser Coast Regional Council, and many more. It offers council-specific products, such as ready-to-use Australian Council Best Practice Process Libraries to help councils save significant time and cost in developing a process library from scratch and accelerating process mapping and improvement.

Check out some success stories.

Key Features

• In-Built Methodology: Comes with the best-of-breed inbuilt methodology, combining the power of BPM, Lean, Six Sigma, Value Stream Mapping and more to maximise process improvement results.
• Built-in BPMN 2.0: In-built BPMN 2.0 helps capture accurate and standardised process maps across departments.
• AI-Powered Process Mapping: Convert your process image, flowchart, or inconsistent process maps saved in various formats (PPT, PNG, JPEG, PDF) and scattered across departments into BPMN-compliant, editable process maps—within minutes!
• Rapid Process Mapping – In-built templates help you to quickly create process maps from scratch in no time, reducing process mapping time from 4 hours to just 20 minutes.
• One-click Analytics – One-click insight into process performance such as cost, time, value, efficiency, and more.
• Simulation Engine – Enables businesses to simulate future-state processes before implementation.
• Governance, Risk & Compliance Module – Helps Australian organisations to stay ahead of evolving risks and compliance.
• Mobile Access – Allows process management on the go.
• Dedicated Customer Success Manager: Highly rated for customer support. Ensures end-to-end support to ensure successful implementation with a dedicated customer success manager, who works with you to establish long-term and short-term goals.
• Flexible Pricing – Cloud-based model that can be expensed under the operational budget with a low monthly fee.
• 15-Day Free Trial – Businesses can explore the features of the platform to understand the benefits.

2. Bizagi:
Bizagi is a low-code, AI-powered BPM platform designed to help businesses modernise operations through end-to-end automation.

• Low-Code App Development – Allows businesses to build and deploy automated workflows with minimal coding.
• AI-Powered Automation – Uses AI for smarter decision-making and predictive analytics.
• Process Modelling & Simulation – Helps visualise and optimise business workflows before execution.
• Process Mining Capabilities – Analyses existing workflows to uncover inefficiencies and improvement opportunities.
• Enterprise-Wide Orchestration – Connects systems, bots, data, and employees for unified business process automation.

3. Nintex
Nintex is a user-friendly process intelligence and automation platform designed to help organisations streamline their digital transformation journey. It provides pre-configured process maps, workflow templates, and RPA bot templates, enabling businesses to automate workflows with ease.

Key Features

• Drag-and-Drop Workflow Automation – Simplifies process automation without requiring coding.
• Pre-Configured Process Maps & Templates – Speeds up process implementation.
• RPA Bot Templates – Helps automate repetitive tasks for efficiency gains.
• On-Premise & Cloud Deployment – Offers flexibility based on business needs.
• Process Intelligence & Automation – Enhances visibility and decision-making.
• 15-Day Free Trial – Allows users to explore features before committing.

4. Appian

Appian is a low-code software that helps organisations design, automate and optimise their business processes. Appian targets large enterprises across financial, insurance, life sciences, health care, government and others that are struggling to meet the IT and business demands of digital transformation.

Key Features

• Low-Code Development – Enables rapid process automation with minimal coding.
• AI-Powered Automation – Uses AI and machine learning to optimise decision-making.
• Dynamic Case Management – Supports unstructured workflows and complex business processes.
• Flexibility: Available in Standard, Advanced, and Premium versions, allowing businesses to choose based on their needs.
• Cloud & On-Premise Availability – Offers flexibility in deployment.

5. ProcessMaker

ProcessMaker is a low-code BPM and workflow automation platform designed to help businesses streamline approvals, automate workflows, and optimise processes with minimal coding.

Key Features

• Low-Code BPM & Workflow Automation – Simplifies process creation and automation.
• Open-Source & Enterprise Editions – Provides flexibility for businesses of all sizes.
• Cloud & On-Premise Deployment – Offers scalability and adaptability.
• API-First Approach – Seamlessly integrates with third-party applications.
• Drag-and-Drop Process Designer – Enables users to build workflows easily.
• AI-Powered Process Insights – Uses analytics and AI for process optimisation.

Power your Australian Business with the Right BPM Software

With the comprehensive list of must-have BPM software features and a list of top 10 BPM tools, you now have the insights needed to choose the best Business Process Management (BPM) software for your organisation.

A free trial is an excellent way to explore features and experience the tool firsthand before making a decision. Start with a PRIME BPM Free Trial today and see how it can enhance efficiency and compliance for your Australian business.